Shipping Policy

Shipping Rates

• Orders up to $10.99: $5.00
• Orders $11.00 – $49.99: $9.99
• Orders above $50: Free Shipping

Shipping Rates for Northwest Territories

• Orders up to $99.99: $35.00
• Orders above $100.00: $59.99

Shipping Rates for Nunavut

• Orders up to $99.99: $45.00
• Orders above $100.00: $59.99

Orders require 3-5 business days for processing.

Express Shipping

If you would like express shipping on your order, please contact our Customer Support team at 1-866-656-2462. Express shipping charges are calculated by weight and location.

Please note: Express shipping times will still require 1-2 business days to process order.

Saturday, Sunday and national holidays are not considered business days for delivery purposes. If you are concerned about express shipping times, we encourage you to call us at 1.866.656.2462 to make sure the item you need is in stock and can go out the next business day.

International Shipping

We currently do NOT ship to addresses outside of Canada.

UPS Claims

ShopClek promises to find solutions to any damage that arises as a result of shipping, including part replacement and any shipping charges resulting from returns and exchanges of damaged items.

ShopClek will assist customers with filing a UPS claim in the event of loss, theft, or denial signature. However, ShopClek.com is not responsible for any lost or stolen merchandise. It is the responsibility of the purchaser to contact UPS about any loss or delivery disputes as per our Risk of Loss statement. The purchaser is encouraged to dispute any credit card charges with their Credit Card Company for undelivered merchandise. Doing so allows time to work with UPS, your local authorities, and insurance company regarding any matters of theft.

Credit Card Processing

This site is a subsidiary of Clek Inc., and all credit card processing will be performed by Clek Inc. The charge on your statement will appear from “ShopClek Canada.”

We verify all billing addresses with the credit cards, and if the address you enter does not match the credit card record, your order will not be processed.