Buy Now, Pay Later
Get the Clek products you want now, and pay in 4 easy installments over 6 weeks.*
Select the perfect Clek seat for your ride.
Select Zip as your payment method at checkout using a credit or debit card. The first 25% of your order total will be charged at the time of purchase.
Pay the rest in 3 equal, interest-free installments that are billed automatically over 6 weeks.
Frequently Asked Questions
What is Zip?
Zip is a payment platform that gives shoppers the choice to pay for their purchases via 4 simple installments using a credit or debit card. Zip automatically splits the purchase amount into 4 payments, every two weeks. Zip empowers you to buy now, pay over time.
What Information does Zip Ask For?
Zip requires your name, address, date of birth, a Canada mobile number, and either a debit or credit card for sign up. Instead of having a traditional username and password, Zip requires a mobile phone number and text message verification.
Who Can Use Zip?
In order to have an account with Zip, you must:
- Live in Canada
- Be at least the age of majority in your province
- Have a valid and verifiable mobile number
- Use a Canada credit or debit card to make a purchase
How do I sign up?
You can sign up during the checkout process. For the initial sign up Zip will just need your date of birth, a mobile number and either a debit or credit card. You'll know if you are approved instantly!
How can I check my Zip Orders or Account?
Zip has a Customer Portal where you can log in by entering your mobile number or email address and have instant access to your current and past orders at https://customer.ca.zip.co/en-US/login
Will I be notified before I am charged for an instalment?
Zip notifies customers with payment reminders via SMS and email before each payment is due.
When is my first payment due?
Your first installment of 25% of the purchase price is due at the time of checkout. The remaining three installments will be billed automatically, every two weeks.
Can I pay off my instalments early?
Of course. Just log into the App or Customer Portal and choose the order you wish to pay early: https://customer.ca.zip.co/en-US/login
What if I have trouble paying?
It’s important to notify Zip if you are having trouble paying your installments. If your payment is denied in error, you can contact Zip Support by submitting a request at https://help.ca.zip.co/hc/en-ca/requests/new.
What if I lose or want to change my card of payment for an existing order?
Zip associates your card with your order when you first complete the checkout process. If you need to change which payment method is used for future installments for an order, follow these steps to associate a different card with a given order. This will cause all further installments for that order to be billed against your new card.
1. Log into the Customer Portal at https://customer.ca.zip.co/en-US/login.
2. Go to the Orders Page and click View Order for the order you would like to change.
3. Click Edit next to the payment card, select the card you’d like to use, and click “Use this Card”.
How do returns, refunds, and partial refunds work?
As soon as Zip is notified of the return, our customers are refunded the amount they’ve paid to-date and Zip cancels all future payments. In the event of a partial refund, scheduled installments are reduced/cancelled first, and then paid installments are refunded.
*When you are approved by Zip Canada.
Buy with Zip
Buying with Zip is easy. There are no gimmicks like deferred interest or hidden fees, so the total you see at checkout is always what you'll actually pay.